Mr. Klein has developed Safeguard around the doctrine of "Customer Service = Resolution" with the mission of creating a company focused on client satisfaction and strong business relationships. Since Safeguard's inception, Robert has developed and maintained a reputation as an innovator and is recognized as a leader and an advocate for the industry. Robert continually focuses his attention on initiatives affecting clients, providing current and relevant industry information and offering creative solutions to meet their needs.

Mr. Klein represents not only Safeguard, but the industry as a whole in national associations including MBA, USFN, CMBA and REOMAC. He has been a session leader and panelist at their yearly conferences, in addition to being the primary sponsor of the National Property Preservation Conference in Washington D.C.

Mr. Klein’s industry leadership was never more evident than during the aftermath of Hurricanes Katrina, Rita and Wilma. Robert proactively initiated a series of eight industry Hurricane Disaster Conference Calls that included more than 300 participants. These conference calls were crucial to the creation of industry consensus in handling issues created in wake of the disasters. His company regularly contributes to many charitable causes including the Brooklyn Heights Annual Food Drive, the American Heart Fund, the Cancer Fund and many others.

The company also emphasizes corporate giving and volunteerism and has been active in various Habitat for Humanity projects. Its employees have taken a leading role in projects such as Race for the Cure, Make a Wish Foundation, Toys for Tots, and the Animal Protection League. Relay for Life, organized by employees, raised $3,677 for the American Cancer Society. Mr. Klein donated a matching amount.

Member cost is $20 and non-member is $25. Corporate tables are available for $200. RSVP to Lynette Slama, Executive Director, Cuyahoga Valley Chamber of Commerce, at 216-573-2707 or email your reservation.